{"id":101,"date":"2026-02-17T17:47:52","date_gmt":"2026-02-17T14:47:52","guid":{"rendered":"https:\/\/balkanlar.org\/?page_id=101"},"modified":"2026-02-17T17:48:11","modified_gmt":"2026-02-17T14:48:11","slug":"mesafeli-satis-sozlesmesi","status":"publish","type":"page","link":"https:\/\/balkanlar.org\/?page_id=101","title":{"rendered":"Mesafeli Sat\u0131\u015f S\u00f6zle\u015fmesi"},"content":{"rendered":"\n<p>Bu S\u00f6zle\u015fme, ALICI\u2019n\u0131n, mobil cihaz\u0131ndaki uygulama (\u0130nstagram, Whatsapp ve telefon gibi sipari\u015f y\u00f6ntemleriyle) ile i\u015flem yapt\u0131\u011f\u0131 halleri de kapsamak \u00fczere SATICI\u2019ya ait www.balkanlar.org elektronik ticaret internet sitesinde sipari\u015f vererek sat\u0131n almak istedi\u011fi a\u015fa\u011f\u0131da belirtilen \u00fcr\u00fcn\/hizmetlerin (\u201c\u00dcr\u00fcn\/\u00dcr\u00fcnler\u201d) ALICI\u2019ya sat\u0131\u015f\u0131\/teslimi ve di\u011fer hususlara ili\u015fkin olarak taraflar\u0131n hak ve y\u00fck\u00fcml\u00fcl\u00fcklerini d\u00fczenler. ALICI i\u015fbu S\u00f6zle\u015fmeyi \u0130NTERNET S\u0130TES\u0130\u2019nde onaylad\u0131ktan sonra, sipari\u015f verdi\u011fi \u00dcr\u00fcn(ler)\u2019in bedeli ve masraflar\u0131 se\u00e7ti\u011fi \u00f6deme y\u00f6ntemi ile tahsil olunur.<\/p>\n\n\n\n<p><strong>MADDE 1- TARAFLAR&nbsp;<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td class=\"has-text-align-left\" data-align=\"left\"><strong>SATICI:<\/strong> <br><strong>\u00dcnvan\u0131:<\/strong> BALKANLAR DAYANI\u015eMA DERNE\u011e\u0130\u00a0<br><strong>Adresi<\/strong>: M\u0130MAR S\u0130NAN MAH. SELAM\u0130AL\u0130 EFEND\u0130 &#8211; CADDE D\u0131\u015f Kap\u0131 No:92 \/1 \u0130\u00e7 Kap\u0131 No: 2 \u00dcSK\u00dcDAR\/\u0130STANBUL <br><strong>Telefon:<\/strong> +90 216 335 33 34 <br><strong>E-mail:<\/strong>\u00a0info@balkanlar.org<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td class=\"has-text-align-left\" data-align=\"left\"><strong>ALICI:<\/strong>Ad\u0131\/Soyad\u0131\/\u00dcnvan\u0131 :&nbsp;Telefon:E-mail:<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><strong>MADDE 2- S\u00d6ZLE\u015eME &nbsp;KONUSU \u00dcR\u00dcN \u00d6DEME VE TESL\u0130MAT<\/strong><\/p>\n\n\n\n<p>\u0130\u015fbu s\u00f6zle\u015fmenin konusu, ALICI\u2019n\u0131n SATICI\u2019ya ait BALKANLAR DAYANI\u015eMA DERNE\u011e\u0130\u00a0<strong> \u00a0 \u00a0\u00a0<\/strong> internet sitesinden elektronik ortamda sipari\u015f etti\u011fi a\u015fa\u011f\u0131da niteli\u011fi ve sat\u0131\u015f fiyat\u0131 belirtilen \u00dcr\u00fcn\/lerin sat\u0131\u015f\u0131 ve teslimidir.<\/p>\n\n\n\n<p>S\u00f6zle\u015fme konusu \u00dcr\u00fcn\/lerin cinsi ve t\u00fcr\u00fc, adedi, modeli, rengi, \u00fcr\u00fcn\/lerin t\u00fcm vergiler d\u00e2hilsat\u0131\u015f bedeli, toplam \u00fcr\u00fcn bedeli ile \u00d6deme (tahsilat) Bilgileri ve ALICI\u2019n\u0131n bildirdi\u011fi teslim yeri dahil Teslimat Bilgileri a\u015fa\u011f\u0131da belirtilmi\u015ftir.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td class=\"has-text-align-left\" data-align=\"left\" colspan=\"2\"><strong>\u00dcr\u00fcn Ad\u0131<\/strong><\/td><td class=\"has-text-align-left\" data-align=\"left\">&nbsp;<\/td><td class=\"has-text-align-left\" data-align=\"left\">&nbsp;<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\" colspan=\"2\">Kargo \u00dccretiVar ise kap\u0131da \u00f6deme bedeliToplam\u0131 (KDV Dahil)<\/td><td class=\"has-text-align-left\" data-align=\"left\">&nbsp;<\/td><td class=\"has-text-align-left\" data-align=\"left\">&nbsp;<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\"><strong>Teslimat Bilgileri:<\/strong><\/td><td class=\"has-text-align-left\" data-align=\"left\" colspan=\"3\">&nbsp;<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\" colspan=\"4\">&nbsp;<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">&nbsp;<\/td><td class=\"has-text-align-left\" data-align=\"left\">&nbsp;<\/td><td class=\"has-text-align-left\" data-align=\"left\">&nbsp;<\/td><td class=\"has-text-align-left\" data-align=\"left\">&nbsp;<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">&nbsp;<\/td><td class=\"has-text-align-left\" data-align=\"left\" colspan=\"3\">&nbsp;<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\" colspan=\"4\"><strong>Fatura Bilgileri:<\/strong><\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\" colspan=\"4\">&nbsp;<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">&nbsp;<\/td><td class=\"has-text-align-left\" data-align=\"left\">&nbsp;<\/td><td class=\"has-text-align-left\" data-align=\"left\">&nbsp;<\/td><td class=\"has-text-align-left\" data-align=\"left\">&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td class=\"has-text-align-left\" data-align=\"left\">Teslim Edilecek Kisi<\/td><td class=\"has-text-align-left\" data-align=\"left\">:<\/td><td class=\"has-text-align-left\" data-align=\"left\">&nbsp;<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Fatura Adresi<\/td><td class=\"has-text-align-left\" data-align=\"left\">:<\/td><td class=\"has-text-align-left\" data-align=\"left\">&nbsp;<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Telefon<\/td><td class=\"has-text-align-left\" data-align=\"left\">:<\/td><td class=\"has-text-align-left\" data-align=\"left\">&nbsp;<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">E-posta<\/td><td class=\"has-text-align-left\" data-align=\"left\">:<\/td><td class=\"has-text-align-left\" data-align=\"left\">&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><strong>2.1<\/strong>&nbsp;S\u00f6zle\u015fme konusu her bir \u00fcr\u00fcn, yasal 7 g\u00fcnl\u00fck s\u00fcreyi a\u015fmamak ko\u015fulu ile ALICI\u2019n\u0131n yerle\u015fim yerinin uzakl\u0131\u011f\u0131na ba\u011fl\u0131 olarak internet sitesinde yap\u0131lan a\u00e7\u0131klamalar dahilinde belirtilen s\u00fcre i\u00e7erisinde ALICI\u2019ya veya ALICI \u2018n\u0131n g\u00f6sterdi\u011fi adresteki ger\u00e7ek ki\u015fi\/t\u00fczel ki\u015fiye teslim edilir.<\/p>\n\n\n\n<p><strong>2.2<\/strong>&nbsp;Adreste teslim alacak bir kimsenin olmamas\u0131 durumunda kargo firmas\u0131 ile temas kurarak \u00fcr\u00fcnlerin sevkiyat\u0131n\u0131 takip ve temin etmek T\u00fcketicinin sorumlulu\u011fundad\u0131r. S\u00f6zle\u015fme konusu \u00fcr\u00fcn, ALICI\u2019dan ba\u015fka bir ki\u015fi\/kurulu\u015fa teslim edilecek ise, teslim edilecek ki\u015fi\/kurulu\u015fun teslimat\u0131 kabul\u00fcnden veya kabul etmemesinden SATICI sorumlu tutulamaz.<\/p>\n\n\n\n<p>Bu hallerde T\u00fcketicinin \u00dcr\u00fcn\u2019\u00fc ge\u00e7 teslim almas\u0131ndan kaynaklanan her t\u00fcrl\u00fc zarar ile \u00dcr\u00fcn\u2019\u00fcn kargo \u015firketinde beklemi\u015f olmas\u0131 ve\/veya kargonun SATICI\u2019ya iade edilmesinden dolay\u0131 olu\u015fan giderler de T\u00fcketiciye aittir.<\/p>\n\n\n\n<p>2.3 Teslimat\u0131 yapacak kargo firmas\u0131n\u0131n ALICI\u2019n\u0131n bulundu\u011fu yerde \u015fubesi olmad\u0131\u011f\u0131 takdirde ALICI\u2019n\u0131n SATICI taraf\u0131ndan bildirilecek bir di\u011fer yak\u0131n \u015fubesinden teslim almas\u0131 gerekmektedir (Bu hususta ALICI\u2019ya gerekli bilgilendirme, e-posta\/mail, SMS veya telefonla yap\u0131lacakt\u0131r).<\/p>\n\n\n\n<p><strong>2.4<\/strong>&nbsp;Kap\u0131da \u00d6deme Y\u00f6ntemi Se\u00e7ilmi\u015f ise Kargo hizmet bedeli tahsil edilmeyecektir. Kargo hizmet bedeli sipari\u015fin teslimi s\u0131ras\u0131nda ALICI taraf\u0131ndan \u00f6denecektir.<\/p>\n\n\n\n<p><strong>2.5<\/strong>&nbsp;Sipari\u015finizi Web sitesi, \u0130nstagram ve WhatsApp \u00fczerinden Kap\u0131da \u00d6deme Y\u00f6ntemi ile olu\u015fturdu\u011funda sat\u0131n al\u0131nan \u00fcr\u00fcnlerin kargo firmas\u0131n\u0131n ilgili \u015fubesinden teslim al\u0131nmas\u0131 zorunludur. Teslim al\u0131nmay\u0131p iade d\u00f6nen paketler, SATICI taraf\u0131ndan kargo maliyeti eklenerek m\u00fc\u015fteriye tekrar g\u00f6nderilmek \u00fczere bekletilir.<\/p>\n\n\n\n<p><strong>2.6<\/strong>&nbsp;\u00dcr\u00fcnler teslim al\u0131nmazsa sat\u0131\u015f s\u00f6zle\u015fmesi, onay al\u0131nmas\u0131 i\u00e7in telefon g\u00f6r\u00fc\u015fmesi kay\u0131tlar\u0131 ve al\u0131c\u0131n\u0131n beyan etti\u011fi adresi, sipari\u015f esnas\u0131nda kullan\u0131lan bilgisayar, cep telefonu&nbsp;yer adresi (IMEI\/IP\/ MAC Adresi) delil olarak kullan\u0131larak; Kap\u0131da \u00f6deme ile al\u0131\u015fveri\u015f imkan\u0131n\u0131 k\u00f6t\u00fcye kullanma, tedarik\u00e7i, kargo ve paketleme personelini gereksiz kullanma ve i\u015fg\u00fcc\u00fc kayb\u0131 sebepleriyle; kargo masraflar\u0131, i\u015fletme masraflar\u0131n\u0131n tamam\u0131n\u0131n yasal yollarla tazmini i\u00e7in hukuki i\u015flem ba\u015flat\u0131l\u0131r.<\/p>\n\n\n\n<p><strong>2.7<\/strong>&nbsp;ALICI kap\u0131da \u00f6demeli olarak sat\u0131n ald\u0131\u011f\u0131 ve teslim almayarak \u015firketi zarara u\u011fratt\u0131\u011f\u0131 her \u00fcr\u00fcn(ler)\u00fcn %60 \u0131 oran\u0131nda tazminat bedeli ile kargo bedelini (kargo bedeli, \u00fcr\u00fcn\u00fcn sat\u0131n al\u0131nd\u0131\u011f\u0131 d\u00f6nem kargo firmas\u0131 taraf\u0131ndan belirlenen ta\u015f\u0131ma tarifesine g\u00f6re de\u011fi\u015fiklik g\u00f6stermekle birlikte kargo firmas\u0131n\u0131n tutar\u0131n\u0131) SATICI\u2019ya pe\u015finen \u00f6demeyi kabul ve beyan eder.<\/p>\n\n\n\n<p><strong>2.8<\/strong>&nbsp;S\u00f6zle\u015fme konusu \u00fcr\u00fcn\u00fcn teslimat\u0131 i\u00e7in i\u015fbu s\u00f6zle\u015fmenin imzal\u0131 n\u00fcshas\u0131n\u0131n SATICI\u2019ya ula\u015ft\u0131r\u0131lm\u0131\u015f olmas\u0131 ve bedelinin \u00f6denmi\u015f olmas\u0131 \u015fartt\u0131r. Herhangi bir nedenle \u00fcr\u00fcn\/lerin bedeli \u00f6denmez veya banka kay\u0131tlar\u0131nda iptal edilir ise, SATICI \u00fcr\u00fcn\u00fcn teslimi y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fcnden kurtulmu\u015f kabul edilir.<\/p>\n\n\n\n<p><strong>2.9<\/strong>&nbsp;\u00dcr\u00fcn\u00fcn tesliminden sonra ALICI\u2019ya ait kredi kart\u0131n\u0131n ALICI\u2019n\u0131n kusurundan kaynaklanmayan bir \u015fekilde yetkisiz ki\u015filerce haks\u0131z veya hukuka ayk\u0131r\u0131 olarak kullan\u0131lmas\u0131 nedeni ile ilgili banka veya finans kurulu\u015fun \u00fcr\u00fcn bedelini SATICI\u2019ya \u00f6dememesi halinde, \u00dcr\u00fcn ALICI\u2019ya teslim edilmi\u015f ise, \u00dcr\u00fcn kargo hizmet bedeli dahil olmak \u00fczere 3 g\u00fcn i\u00e7inde SATICI\u2019ya g\u00f6nderilecektir. Aksi takdirde, SATICI yasal yollara ba\u015fvuracakt\u0131r.<\/p>\n\n\n\n<p><strong>2.10<\/strong>&nbsp;SATICI kargonun teslimini engelleyen hava muhalefeti, yollar\u0131n kapanmas\u0131, ula\u015f\u0131m\u0131n kesilmesi, salg\u0131n hastal\u0131k gibi, ola\u011fan\u00fcst\u00fc durumlar nedeniyle ve kanun gere\u011fi m\u00fccbir sebep say\u0131labilecek hallerde s\u00f6zle\u015fme konusu \u00fcr\u00fcn\u00fc s\u00fcresi i\u00e7inde teslim edemez ise, durumu ALICI\u2019ya bildirmekle y\u00fck\u00fcml\u00fcd\u00fcr. Bu takdirde ALICI sipari\u015fin iptal edilmesini veya teslimat s\u00fcresinin engelleyici durumun ortadan kalkmas\u0131na kadar ertelenmesi haklar\u0131ndan birini kullanabilir. ALICI\u2019n\u0131n sipari\u015fi iptal etmesi halinde \u00f6dedi\u011fi tutar 10 g\u00fcn i\u00e7inde kendisine nakten ve defaten \u00f6denir.<\/p>\n\n\n\n<p><strong>MADDE 3- ALICI\u2019NIN \u00d6NCEDEN B\u0130LG\u0130LEND\u0130R\u0130LD\u0130\u011e\u0130 HUSUSLAR<\/strong><\/p>\n\n\n\n<p>ALICI a\u015fa\u011f\u0131daki hususlarda, i\u015fbu S\u00f6zle\u015fmenin ALICI taraf\u0131ndan BALKANLAR \u0130NTERNET S\u0130TES\u0130\u2019nde kabul\u00fc ile kurulmas\u0131ndan ve gerek sipari\u015fi gerek \u00f6deme y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fc alt\u0131na girmesinden \u00f6nce \u0130NTERNET S\u0130TES\u0130\u2019nin ilgili sayfalar\u0131\/k\u0131s\u0131mlar\u0131ndaki t\u00fcm genel\/\u00f6zel a\u00e7\u0131klamalar\u0131 g\u00f6rerek ve inceleyerek bilgilendi\u011fini ve elektronik ortamda gerekli teyidi verdi\u011fini beyan eder.<\/p>\n\n\n\n<p><strong>&nbsp;3.1<\/strong>&nbsp;SATICI\u2019n\u0131n unvan\u0131 ve ileti\u015fim bilgileri ile g\u00fcncel tan\u0131t\u0131c\u0131 bilgileri,<\/p>\n\n\n\n<p><strong>3.2<\/strong>&nbsp;\u00dcr\u00fcn\/lerin \u0130NTERNET S\u0130TES\u0130\u2019nden al\u0131nmas\u0131 s\u0131ras\u0131ndaki sat\u0131\u015f i\u015flemi a\u015famalar\u0131 ile yanl\u0131\u015f girilen bilgilerin d\u00fczeltilmesine ili\u015fkin amaca uygun ara\u00e7lar\/y\u00f6ntemler,<\/p>\n\n\n\n<p><strong>3.3<\/strong>&nbsp;SATICI taraf\u0131ndan uygulanan ALICI bilgileri i\u00e7in ge\u00e7erli gizlilik, veri kullan\u0131m\u0131\/i\u015fleme ve ALICI\u2019ya elektronik ileti\u015fim kurallar\u0131 ile ALICI\u2019n\u0131n bu hususlarda SATICI\u2019ya verdi\u011fi izinler, ALICI\u2019n\u0131n kanuni haklar\u0131, SATICI\u2019n\u0131n haklar\u0131 ve taraflar\u0131n haklar\u0131n\u0131 kullan\u0131m usulleri,<\/p>\n\n\n\n<p><strong>3.4<\/strong>&nbsp;\u00dcr\u00fcnler i\u00e7in SATICI taraf\u0131ndan \u00f6ng\u00f6r\u00fclen g\u00f6nderim k\u0131s\u0131tlamalar\u0131,<\/p>\n\n\n\n<p><strong>3.5<\/strong>&nbsp;S\u00f6zle\u015fme konusu \u00dcr\u00fcn\/ler i\u00e7in SATICI taraf\u0131ndan kabul edilen \u00f6deme y\u00f6ntem\/ara\u00e7lar\u0131 ile \u00dcr\u00fcnlerin temel \u00f6zellik-nitelikleri, vergiler dahil toplam fiyat\u0131 (ilgili masraflar da dahil olmak \u00fczere ALICI\u2019n\u0131n SATICI\u2019ya \u00f6deyece\u011fi toplam bedel),<\/p>\n\n\n\n<p><strong>3.6<\/strong>&nbsp;\u00dcr\u00fcler\u2019in ALICI\u2019ya teslimine ili\u015fkin usuller ile teslim\/kargo masraflar\u0131 hakk\u0131nda&nbsp;bilgiler,<\/p>\n\n\n\n<p><strong>3.7<\/strong>&nbsp;\u00dcr\u00fcn\/ler ile ilgili di\u011fer \u00f6deme\/tahsilat ve teslimat bilgileri ile S\u00f6zle\u015fmenin ifas\u0131na ili\u015fkin bilgiler, bu hususlarda taraflar\u0131n taahh\u00fct-sorumluluklar\u0131,<\/p>\n\n\n\n<p><strong>3.8<\/strong>&nbsp;ALICI\u2019n\u0131n cayma hakk\u0131na sahip olmad\u0131\u011f\u0131 \u00dcr\u00fcnler,<\/p>\n\n\n\n<p><strong>3.9<\/strong>&nbsp;ALICI\u2019n\u0131n cayma hakk\u0131n\u0131n oldu\u011fu durumlarda bu hakk\u0131n\u0131 kullanma \u015fartlar\u0131, s\u00fcresi ve usul\u00fc ile hakk\u0131n s\u00fcresinde kullan\u0131lmamas\u0131 durumunda ALICI\u2019n\u0131n cayma hakk\u0131n\u0131 kaybedece\u011fi,<\/p>\n\n\n\n<p><strong>3.10<\/strong>&nbsp;Cayma hakk\u0131 olan \u00dcr\u00fcnler\u2019e, \u00dcr\u00fcn cayma s\u00fcresi i\u00e7inde kullan\u0131m talimatlar\u0131na veya \u00f6zelliklerine uygun kullan\u0131lmamas\u0131ndan \u00f6t\u00fcr\u00fc bir de\u011fi\u015fikli\u011fe u\u011frad\u0131\u011f\u0131 takdirde ALICI\u2019n\u0131n cayma talebinin kabul edilmeyebilece\u011fi ve her durumda SATICI\u2019ya kar\u015f\u0131 sorumlu olaca\u011f\u0131, SATICI\u2019n\u0131n kabul etti\u011fi hallerde s\u00f6z konusu de\u011fi\u015fime g\u00f6re uygun buldu\u011fu bir tutar\u0131 ALICI\u2019ya yapaca\u011f\u0131 geri \u00f6demeden tenzil (mahsup) ile tahsil edebilece\u011fi,<\/p>\n\n\n\n<p><strong>3.11<\/strong>&nbsp;Cayma hakk\u0131n\u0131n bulundu\u011fu durumlarda \u00dcr\u00fcnleri SATICI\u2019ya ne \u015fekilde iade edebilece\u011fi ve ilgili t\u00fcm mali hususlar (iade yollar\u0131, masraf\u0131 ve \u00dcr\u00fcn bedelinin iadesi ve iade s\u0131ras\u0131nda ALICI taraf\u0131ndan, kampanyal\u0131 sat\u0131\u015flarda bedelsiz \u00fcr\u00fcnler, sa\u011flanm\u0131\u015f di\u011fer \u00fccretsiz\/indirimli imkanlar vb.leri &nbsp;i\u00e7in ALICI\u2019ya geri \u00f6demeden yap\u0131labilecek indirim ve mahsuplar ile yetmedi\u011fi hallerde duruma g\u00f6re ALICI\u2019dan ek tahsilatlar dahil),<\/p>\n\n\n\n<p><strong>3.12<\/strong>&nbsp;ALICI\u2019n\u0131n t\u00fczel ki\u015fi olmas\u0131 halinde, ticari ya da mesleki ama\u00e7larla sat\u0131n ald\u0131\u011f\u0131 \u00dcr\u00fcnler i\u00e7in (\u00f6rne\u011fin toplu al\u0131mlar herhal\u00fckarda bu nitelikte say\u0131l\u0131r) cayma hakk\u0131 ba\u015fta olmak \u00fczere \u201ct\u00fcketici haklar\u0131n\u0131\u201d kullanamayaca\u011f\u0131,<\/p>\n\n\n\n<p><strong>3.13<\/strong>&nbsp;Mahiyetine g\u00f6re bu S\u00f6zle\u015fme\u2019de de yer alan di\u011fer t\u00fcm sat\u0131\u015f \u015fartlar\u0131 ile i\u015fbu S\u00f6zle\u015fme ALICI taraf\u0131ndan \u0130NTERNET S\u0130TES\u0130\u2019nde onaylanarak kurulduktan sonra ALICI\u2019ya elektronik posta ile g\u00f6nderildi\u011finden ALICI taraf\u0131ndan istenen s\u00fcre ile saklan\u0131p buradan eri\u015filebilece\u011fi, SATICI\u2019n\u0131n da \u00fc\u00e7 y\u0131l s\u00fcre ile nezdinde saklayabilece\u011fi,<\/p>\n\n\n\n<p><strong>3.14<\/strong>&nbsp;Gizlilik, ki\u015fisel veriler ve elektronik ileti\u015fimler hakk\u0131nda i\u015flem-uygulamalar,<\/p>\n\n\n\n<p><strong>3.15<\/strong>&nbsp;Uyu\u015fmazl\u0131k hallerinde ALICI\u2019n\u0131n SATICI\u2019ya \u015fikayetlerini iletebilece\u011fi ileti\u015fim bilgileri ile yasal ba\u015fvurular\u0131n\u0131 6502 Say\u0131l\u0131 Kanun\u2019un ilgili h\u00fck\u00fcmlerine uygun olarak \u0130l\u00e7e\/\u0130l Hakem Heyetlerine ve T\u00fcketici Mahkemeleri\u2019ne yapabilece\u011fi.<\/p>\n\n\n\n<p><strong>MADDE 4- CAYMA ve \u0130ADE HAKKI<\/strong><\/p>\n\n\n\n<p><strong>4.1<\/strong>&nbsp;ALICI \u00dcr\u00fcn\u00fc teslim ald\u0131\u011f\u0131 tarihten itibaren ond\u00f6rt (14) g\u00fcn i\u00e7inde herhangi bir gerek\u00e7e g\u00f6stermeksizin ve cezai \u015fart \u00f6demeksizin bu S\u00f6zle\u015fmeden cayma hakk\u0131na sahiptir. Her ne ko\u015f olursa olsun kargo \u00fccretleri ve hizmet bedelleri al\u0131nan hizmet bedeli oldu\u011fu i\u00e7in geri \u00f6denmez. \u0130adeler (14 g\u00fcn ) i\u00e7inde web sitesi \u00fczerinden i\u015flem yap\u0131lan karta veya beyan edilen fatura ismindekiyle ayn\u0131 olan iban hesab\u0131na yap\u0131l\u0131r. \u00dcr\u00fcnlerin kullan\u0131lmam\u0131\u015f ve deforme edilmemi\u015f olmas\u0131 gerekir.<\/p>\n\n\n\n<p>Cayma Hakk\u0131 \u015fu durumlarda kanun gere\u011fi kullan\u0131lamaz.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kargo ambalaj\u0131n\u0131n a\u00e7\u0131lm\u0131\u015f olmas\u0131;<\/li>\n\n\n\n<li>\u00dcr\u00fcn\u00fcn koruyucu jelatininin \u00e7\u0131kar\u0131lm\u0131\u015f olmas\u0131<\/li>\n\n\n\n<li>Etiketlerinin s\u00f6k\u00fclm\u00fc\u015f veya \u00e7\u0131kar\u0131lm\u0131\u015f olmas\u0131; gibi durumlarda cayma hakk\u0131 kullan\u0131lamaz .<\/li>\n<\/ul>\n\n\n\n<p><strong>4.2<\/strong>&nbsp;ALICI\u2019n\u0131n iade hakk\u0131 bulundu\u011fu hallerde, ALICI\u2019n\u0131n cayma hakk\u0131n\u0131 kulland\u0131\u011f\u0131na dair a\u00e7\u0131k bir bildirimi yasal 14 g\u00fcnl\u00fck s\u00fcre i\u00e7inde SATICI\u2019ya y\u00f6neltmi\u015f (yukar\u0131da belirtilen ileti\u015fim adreslerine s\u00f6zl\u00fc\/yaz\u0131l\u0131 iletmi\u015f) olmas\u0131 yeterlidir. S\u00f6z konusu hakk\u0131n s\u00fcresi i\u00e7erisinde kullan\u0131lmas\u0131 durumunda, \u00dcr\u00fcn\u00fcn azami on (10) g\u00fcn i\u00e7erisinde, giderleri\/kargo bedeli ALICI\u2019ya ait olmak \u00fczere SATICI\u2019n\u0131n yukar\u0131daki adresine g\u00f6nderilmesi zorunludur.<\/p>\n\n\n\n<p><strong>4.3<\/strong>&nbsp;Ancak kanunen \u015fu mallara ili\u015fkin s\u00f6zle\u015fmelerde, kullan\u0131lmam\u0131\u015f\/istifade edilmemi\u015f olsa dahi cayma ve iade hakk\u0131 bulunmamaktad\u0131r: a)Niteli\u011fi itibariyle de\u011fi\u015fim yap\u0131lamayacak kozmetik, i\u00e7 giyim \u00fcr\u00fcnleri vb. teslimden sonra ambalaj, bant, m\u00fch\u00fcr, paket gibi koruyucu unsurlar\u0131 a\u00e7\u0131lm\u0131\u015f ve iadesi sa\u011fl\u0131k ve hijyen a\u00e7\u0131s\u0131ndan uygun olmayan, tek kullan\u0131ml\u0131k \u00fcr\u00fcnler b) teslimden sonra ba\u015fka \u00fcr\u00fcnlerle kar\u0131\u015fan ve do\u011fas\u0131 gere\u011fi ayr\u0131\u015ft\u0131r\u0131lmas\u0131 m\u00fcmk\u00fcn olmayan \u00fcr\u00fcnler c) t\u00fcketiciye an\u0131nda teslim edilen her t\u00fcrl\u00fc gayri maddi \u00fcr\u00fcnler d) genel olarak ilgili mevzuat uyar\u0131nca mesafeli sat\u0131\u015f kapsam\u0131 d\u0131\u015f\u0131nda kabul edilen di\u011fer \u00fcr\u00fcnler ile ALICI\u2019n\u0131n ticari\/mesleki ama\u00e7la sat\u0131n alma yapt\u0131\u011f\u0131 haller. e)Aksesuar(\u015fal, \u00e7anta, kemer) v.b. \u00fcr\u00fcnler iade ve de\u011fi\u015fim yap\u0131lamaz.<\/p>\n\n\n\n<p><strong>4.4<\/strong>&nbsp;\u0130ade\/De\u011fi\u015fim hakk\u0131 kullan\u0131m\u0131 m\u00fcmk\u00fcn olan hallerde, ALICI, s\u00f6zle\u015fmede belirtilen s\u00fcre i\u00e7inde \u00fcr\u00fcn\u00fc kullan\u0131m talimatlar\u0131na uygun bir \u015fekilde kullanmad\u0131\u011f\u0131 takdirde meydana gelen de\u011fi\u015fiklik ve bozulmalardan kanun gere\u011fi sorumludur. Buna g\u00f6re, \u0130ade\/De\u011fi\u015fim tarihine kadarki s\u00fcre\u00e7te \u00dcr\u00fcn\u00fcn kullan\u0131m talimatlar\u0131na uygun bir \u015fekilde kullan\u0131lmamas\u0131ndan \u00f6t\u00fcr\u00fc de\u011fi\u015fiklik veya bozulma olursa ALICI \u0130ade\/De\u011fi\u015fim hakk\u0131n\u0131; SATICI taraf\u0131ndan kabul edildi\u011fi hallerde, iade edilecek \u00dcr\u00fcn bedelinden de\u011fi\u015fiklik\/bozulma kadar kaybedebilir indirim yap\u0131l\u0131r.<\/p>\n\n\n\n<p><strong>4.5<\/strong>&nbsp;ALICI \u00dcr\u00fcn\u00fc teslim ald\u0131\u011f\u0131 tarihten itibaren \u00fc\u00e7 (3) g\u00fcn i\u00e7inde makul bir sebebinin bulunmas\u0131 halinde de\u011fi\u015fim yapmak istedi\u011fini SATICI\u2019ya y\u00f6neltmi\u015f (yukar\u0131da belirtilen ileti\u015fim adreslerine s\u00f6zl\u00fc\/yaz\u0131l\u0131 iletmi\u015f) olmas\u0131, \u00fcr\u00fcn\u00fc teslim ald\u0131\u011f\u0131 \u015fekilde ayn\u0131 kargo firmas\u0131 arac\u0131l\u0131\u011f\u0131yla teslim etmesi ve \u00fcr\u00fcn\u00fcn 3. madde h\u00fck\u00fcmleri \u00e7er\u00e7evesinde kullan\u0131lmam\u0131\u015f olmas\u0131 \u015fartt\u0131r.<\/p>\n\n\n\n<p>S\u00f6z konusu hakk\u0131n kullan\u0131lmas\u0131 durumunda, \u00dcr\u00fcn\u00fcn iade sebebini imzas\u0131n\u0131 ad\u0131 ve soyad\u0131n\u0131 bulundurdu\u011fu metin ve fatura asl\u0131 azami on (10) g\u00fcn i\u00e7erisinde, giderleri\/kargo bedeli ALICI\u2019ya ait olmak \u00fczere SATICI\u2019n\u0131n yukar\u0131daki adresine g\u00f6nderilmesi zorunludur.&nbsp;Fatura asl\u0131 g\u00f6nderilmez ise, KDV ve varsa t\u00fcm \u00fccretler, sair yasal y\u00fck\u00fcml\u00fcl\u00fckler iade edilemez.De\u011fi\u015fim\/\u0130ade i\u015fleminde \u00dcr\u00fcn\u00fcn, kutusu\/ambalaj\u0131 ile birlikte eksiksiz ve hasars\u0131z olarak teslim edilmesi gerekmektedir.<\/p>\n\n\n\n<p><strong>4.6<\/strong>&nbsp;Ancak \u015fu \u00f6zellikleri ta\u015f\u0131yan \u00fcr\u00fcnlerde de\u011fi\u015fim\/iade hakk\u0131 kullan\u0131lamamaktad\u0131r; \u00dcr\u00fcn\u00fcn kullan\u0131lm\u0131\u015f olmas\u0131 (giyildi\u011finin veyahut \u00fcr\u00fcnde parf\u00fcm kokusu vs. koku oldu\u011funun tespit edilmi\u015f olmas\u0131); \u00dcr\u00fcn\u00fcn kullan\u0131c\u0131 kullan\u0131m\u0131\/kullan\u0131m talimatlar\u0131na uymama gibi nedenlerle deforme edilmi\u015f olmas\u0131; etiketinin \u00e7\u0131kart\u0131lm\u0131\u015f olmas\u0131, \u00dcr\u00fcn \u00fczerinde var ise aksesuar vs gibi eksik olmas\u0131, \u00dcr\u00fcne ait fatura, fi\u015f vb belgelerin olmamas\u0131, \u0130ndirim\/Kampanya\/Outlet \u00fcr\u00fcnlerinde de\u011fi\u015fim \u2013 \u0130ADE &nbsp;hakk\u0131 bulunmamaktad\u0131r. \u00dcr\u00fcn\u00fcn firman\u0131n g\u00f6nderildi\u011fi gibi orjinal koruma ambalaj\u0131, kutusu i\u00e7inde g\u00f6nderildi\u011fi gibi iade elimelidir aksi halde iade \u015fartlar\u0131 yerine getirilmedi\u011finden kabul edilmeyecektir.&nbsp;<strong>\u0130ade edilecek \u00fcr\u00fcnde bulunan (var ise) \u2018 G\u00fcvenlik Band\u0131\u2019 \u00e7\u0131kar\u0131lmamal\u0131d\u0131r. \u00c7\u0131kar\u0131lan \u00fcr\u00fcnlerde iade yap\u0131lmamaktad\u0131r.<\/strong><\/p>\n\n\n\n<p><strong>4.7&nbsp;<\/strong>\u0130ade\/De\u011fi\u015fim hakk\u0131, \u00fcr\u00fcn ALICI veya ALICI\u2019dan ba\u015fka bir ki\u015fi\/kurulu\u015f taraf\u0131ndan teslim al\u0131nd\u0131ktan sonra ba\u015flamaktad\u0131r. Sipari\u015f, Kargo firmas\u0131 taraf\u0131ndan teslim al\u0131n\u0131p faturaland\u0131r\u0131ld\u0131ktan sonra iptal i\u015flemi ger\u00e7ekle\u015ftirilemez. Sipari\u015fin iptal i\u015flemi i\u00e7in Kargo firmas\u0131 taraf\u0131ndan okutulan ve kargo numaras\u0131 haz\u0131rlanan sipari\u015fler i\u00e7in kargo gidi\u015f ve geli\u015f \u00fccretleri SATICI\u2019ya \u00f6denerek ger\u00e7ekle\u015ftirebilir.<\/p>\n\n\n\n<p><strong>4.8<\/strong>&nbsp;ALICI, de\u011fi\u015fim i\u015flemini azami yedi (14) g\u00fcn i\u00e7inde tamamlamak kayd\u0131yla g\u00f6ndermek ve sat\u0131c\u0131ya ula\u015ft\u0131rmakla y\u00fck\u00fcml\u00fcd\u00fcr.<\/p>\n\n\n\n<p>Ayr\u0131ca vergi mevzuat\u0131 gere\u011fi, ALICI taraf\u0131ndan kanunen \u0130ade Faturas\u0131 kesilmesi gereken hallerin yan\u0131 s\u0131ra \u00dcr\u00fcnle beraber iade edilecek olan fatura \u00fczerinde, a\u015fa\u011f\u0131da belirtilen, iade ile ilgili b\u00f6l\u00fcm doldurulup imzalanacakt\u0131r. Faturas\u0131 kurumlar (t\u00fczel ki\u015filer) ad\u0131na d\u00fczenlenen sipari\u015f iadeleri, \u0130ade Faturas\u0131 kesilmedi\u011fi takdirde kabul&nbsp;edilmeyecektir). \u201c<\/p>\n\n\n\n<p>De\u011fi\u015fim i\u015flemlerinde fatura arkas\u0131ndaki n\u00fcshan\u0131n eksiksiz doldurulmas\u0131 ve imzalanmas\u0131 \u00fcr\u00fcnle birlikte SATICI\u2019ya teslim edilmesi gerekmektedir (Sipari\u015f de\u011fi\u015fimleri, eksik bilgi ve faturag\u00f6nderilmedi\u011fi takdirde kabul&nbsp;edilmeyecektir).<\/p>\n\n\n\n<p><strong>4.9 &nbsp;<\/strong>\u0130ade\/De\u011fi\u015fim yapma sebebi ile geri g\u00f6nderilen \u00fcr\u00fcn\u00fcn kargo bedeli ALICI taraf\u0131ndan kar\u015f\u0131lan\u0131r. Ancak, ALICI kargo firmas\u0131ndan indirim kodu talep edebilir. SATICI, kargo firmas\u0131 ile yapt\u0131\u011f\u0131 anla\u015fma gere\u011fi kendi kampanya \u00fccretinden yararland\u0131rarak indirim kodu verebilir. ALICI, SATICI taraf\u0131ndan verilen indirim kodu ile ALICI \u00f6demeli olarak g\u00f6nderebilir.Kargo firmas\u0131 taraf\u0131ndan \u00fccret ve ek hizmet bedeli \u00e7\u0131kmas\u0131 halinde bu tutar \u00fcr\u00fcn bedelinden kesilerek ALICI\u2019n\u0131n hesab\u0131na iade edilir.<\/p>\n\n\n\n<p><strong>4.10&nbsp;<\/strong>Bedel iadesi i\u015flemleri 14 g\u00fcn i\u00e7inde yukar\u0131da ALICI taraf\u0131ndan belirtilen hesaba, kap\u0131da \u00f6deme y\u00f6ntemi ile yap\u0131lan sipari\u015flerde ALICI taraf\u0131ndan bildirilecek hesap numaras\u0131na yap\u0131l\u0131r. Kap\u0131da \u00f6deme bedeli, kargo hizmet bedeli, banka komisyonlar\u0131 gibi \u00fccretler verilen hizmet kar\u015f\u0131l\u0131\u011f\u0131 oldu\u011fundan ALICI\u2019ya iade edilmez.<\/p>\n\n\n\n<p><strong>4.11&nbsp;<\/strong>\u00dcr\u00fcn\u00fcn iade edilece\u011fi adres, SATICI adresi iade i\u00e7in teslim olunan kargo&nbsp;firmas\u0131&nbsp;adresi.\u201d Yukar\u0131daki belirtilen gereklerin ALICI taraf\u0131ndan yerine getirilmesi kayd\u0131 ile, cayma bildiriminin SATICI\u2019ya ula\u015ft\u0131\u011f\u0131 tarihten itibaren 14 g\u00fcn i\u00e7inde, \u00dcr\u00fcn bedeli ve varsa \u00dcr\u00fcn\u2019\u00fcn ALICI\u2019ya teslim masraflar\u0131 ALICI\u2019ya, \u00dcr\u00fcn\u2019\u00fc sat\u0131n al\u0131rken kulland\u0131\u011f\u0131 \u00f6deme arac\u0131na uygun bir \u015fekilde iade edilir. Kap\u0131da \u00f6deme y\u00f6ntemi ile sat\u0131n al\u0131nan \u00fcr\u00fcn\/lerin bedel iadesi ALICI taraf\u0131ndan bildirilecek hesaba azami ond\u00f6rt (14) g\u00fcn i\u00e7erisinde yap\u0131lacakt\u0131r.ALICI\u2019ya \u00fccret iadesi yap\u0131lacak ise, kargo \u00fccreti (geli\u015f gidi\u015f), kap\u0131da \u00f6deme bedeli ve banka komisyonu kesilerek \u00f6denir.<\/p>\n\n\n\n<p><strong>4.12&nbsp;<\/strong>ALICI\u2019n\u0131n \u00dcr\u00fcnlere ili\u015fkin cayma s\u00fcresi sonras\u0131ndaki kanuni haklar\u0131-sorumluluklar\u0131, akdi ve kanuni tahsil-mahsup haklar\u0131 dahil hak ve y\u00fck\u00fcml\u00fcl\u00fckleri ayr\u0131ca mevcut ve ge\u00e7erlidir.<\/p>\n\n\n\n<p><strong>4.13&nbsp;<\/strong>Yurtd\u0131\u015f\u0131na g\u00f6nderilen kargolarda de\u011fi\u015fim ve iadesi ALICI\u2019n\u0131n kargo \u00fccretlerini \u00f6deyerek ayn\u0131 s\u00fcre zarf\u0131ndan SATICI\u2019ya g\u00f6nderilerek ger\u00e7ekle\u015ftirilir.<\/p>\n\n\n\n<p><strong>4.14 \u0130PTAL \u0130ADE G\u0130B\u0130 KO\u015eULLARDA KULLANILAN CAYMA HAKKINDA T\u00dcM MASRAFLAR 6502 NOLU YASA GERE\u011e\u0130 ALICIYA A\u0130TT\u0130R.<\/strong><\/p>\n\n\n\n<p><strong>4.15 \u0130ADE EDEC\u011e\u0130N\u0130Z \u00dcR\u00dcN\u00dc TARAFIMIZA G\u00d6NDERMEDEN YEN\u0130 BEDEN\u0130N\u0130Z\u0130 STOKLARI B\u0130TMEDEN S\u0130PAR\u0130\u015e VEREB\u0130L\u0130RS\u0130N\u0130Z. \u0130ADE \u0130\u015eLEMLER\u0130NDE FATURASIZ \u0130\u015eLEM YAPILMAMAKTADIR. 14 G\u00dcN\u00dc GE\u00c7EN \u0130\u015eLEMLERDE \u0130ADE YAPILMAMAKTADIR.<\/strong><\/p>\n\n\n\n<p>4.16 F\u0130RMA- WEB S\u0130TE KAMPANYA YAPMA S\u00dcRE VE \u015eARTLARINI EL\u0130NDE SAKLI TUTMAKTADIR KAMPNYALARI D\u0130LED\u0130\u011e\u0130 ZAMAN \u0130PTAL ED\u0130P VEYA Y\u0130NELEYEB\u0130L\u0130R.<\/p>\n\n\n\n<p>4.17 \u00dcCRETS\u0130Z KARGO KAMPANYALARINDA \u0130ADE ED\u0130LEN \u00dcR\u00dcN BEDEL\u0130N\u0130N ARDINDAN M\u00dc\u015eTER\u0130N\u0130N (ALICININ) ALDI\u011eI \u00dcR\u00dcN YA DA \u00dcR\u00dcNLER\u0130N BEDEL\u0130 \u00dcCRETS\u0130Z KARGO KAMPANYASINI KAR\u015eILAMIYORSA \u0130ADE \u00dcCRET\u0130NDEN \u0130LK ALIMDAK\u0130 KARGO \u00dcCRET\u0130 DE KES\u0130L\u0130R.<\/p>\n\n\n\n<p>\u0130ND\u0130R\u0130M \u2013 OUTLET \u00dcR\u00dcNLER\u0130NDE \u0130ADE YASAL OLARAL YAPILMAMAKTADIR.<\/p>\n\n\n\n<p><strong>MADDE 5- GENEL H\u00dcK\u00dcMLER<\/strong><\/p>\n\n\n\n<p>5.1 ALICI, mobil cihaz\u0131ndaki uygulama arac\u0131l\u0131\u011f\u0131yla, \u0130nstagram, Whatsapp, telefon gibi sipari\u015f y\u00f6ntemleriyle ger\u00e7ekle\u015ftirilen t\u00fcm al\u0131\u015fveri\u015flerde ALICI i\u015fbu s\u00f6zle\u015fmenin t\u00fcm ko\u015fullar\u0131n\u0131 kabul etmi\u015f say\u0131l\u0131r.<\/p>\n\n\n\n<p>5.2 \u00dcr\u00fcn\/lerin temel \u00f6zellikleri (t\u00fcr\u00fc, miktar\u0131, modeli, rengi, adedi) SATICI\u2019ya ait internet sitesinde yay\u0131nlanmaktad\u0131r. SATICI taraf\u0131ndan kampanya d\u00fczenlenmi\u015f ise ilgili \u00fcr\u00fcn\u00fcn temel \u00f6zelliklerini kampanya s\u00fcresince inceleyebilirsiniz. Kampanya tarihine kadar ge\u00e7erlidir. SATICI kampanyalarda s\u00fcre, fiyat v.b de\u011fi\u015fiklik yapma hakk\u0131n\u0131 \u00f6nceden belirtmeksizin elinde tutar.<\/p>\n\n\n\n<p>5.3 Listelenen ve sitede ilan edilen fiyatlar sat\u0131\u015f fiyat\u0131d\u0131r. \u0130lan edilen fiyatlar ve vaatler g\u00fcncelleme yap\u0131lana ve de\u011fi\u015ftirilene kadar ge\u00e7erlidir. S\u00fcreli olarak ilan edilen fiyatlar ise belirtilen s\u00fcre sonuna kadar ge\u00e7erlidir.<\/p>\n\n\n\n<p>5.4 Genel olarak ve aksi a\u00e7\u0131k\u00e7a belirtilmedi\u011fi s\u00fcrece kargo hizmet bedeli vb. ALICI\u2019ya aittir.\u0130ade ve de\u011fi\u015fim halinde t\u00fcm kargo hizmet bedeli ALICI\u2019ya aittir.<\/p>\n\n\n\n<p>5.5 Kargolar\u0131n teslim al\u0131nmamas\u0131 ALICI\u2019n\u0131n sorumlulu\u011fundad\u0131r. Kargonun teslim al\u0131nmamas\u0131 nedeniyle \u00dcR\u00dcN\u00dcN \u00e7al\u0131nmas\u0131\/kaybolmas\u0131\/bozulmas\u0131 veyahut hasar g\u00f6rmesi halinde sorumluluk ALICI\u2019ya aittir. \u00dcr\u00fcn\u00fcn teslim al\u0131nmamas\u0131 halinde ALICI, \u00dcr\u00fcn\u00fcn teslim edilmesini isterse bu durumda kargo \u00fccreti ALICI\u2019ya aittir.<\/p>\n\n\n\n<p>5.6 De\u011fi\u015fim ve veya iade yap\u0131lmas\u0131 \u00fczerine SATICI \u2019ya g\u00f6nderilen \u00fcr\u00fcnlerde ALICI\u2019NIN paketlemesinden kaynakl\u0131 her t\u00fcrl\u00fc hasar, zarar g\u00f6rme gibi sebeplerden olu\u015fan tazmin bedeli v.b i\u015flemler ALICI\u2019ya aittir.<\/p>\n\n\n\n<p>5.7 \u00d6demesi yap\u0131lmayan kargo paketlerinin ALICI taraf\u0131ndan a\u00e7\u0131lmas\u0131 m\u00fcmk\u00fcn de\u011fildir. Aksi halde hi\u00e7bir hak v.b. taleplerde bulunulamaz. Tahsilat\u0131 yap\u0131lmadan a\u00e7\u0131lan paketlerin \u00f6demesi SATICI\u2019ya yap\u0131lmak zorundad\u0131r.&nbsp;<\/p>\n\n\n\n<p>5.8 Teslim al\u0131nmayan \u00fcr\u00fcnler de iade\/de\u011fi\u015fim yap\u0131lamaz.<\/p>\n\n\n\n<p>5.9 ALICI taraf\u0131ndan teslim al\u0131nmayan kargolarda ALICI taraf\u0131ndan 2. Kez g\u00f6nderim talep edilmesi halinde, kargo bedeli ALICI\u2019ya yans\u0131t\u0131larak kampanyadan 2. sefer yararland\u0131r\u0131lamaz. ALICI\u2019n\u0131n \u00fccret iadesini talep etmesi halinde \u00f6deme; kap\u0131da \u00f6deme bedeli, kargo bedeli ve kart komisyonu kesilerek \u00f6denir.<\/p>\n\n\n\n<p>5.10 ALICI taraf\u0131ndan teslim al\u0131nmayan kargolarda, kampanya kargo \u00fccreti, kap\u0131da \u00f6deme bedeli ve geri d\u00f6n\u00fc\u015f \u00fccreti olarak \u00f6denen kargo bedelinin iade edilmeyece\u011fini ve cayma hakk\u0131n\u0131n kullan\u0131laca\u011f\u0131n\u0131 beyan ve kabul eder.Kap\u0131da \u00f6deme bedeli ve kargo bedelinden ALICI sorumludur.<\/p>\n\n\n\n<p>5.11 Faturalar\u0131n bir n\u00fcshas\u0131 mail adresini payla\u015fan m\u00fc\u015fterilere e posta olarak g\u00f6nderilir. Bir n\u00fcshas\u0131da kargo po\u015fetinin \u00f6n g\u00f6z\u00fcndedir. Faturas\u0131 da\u011f\u0131t\u0131m esnas\u0131nda kaybolan m\u00fc\u015fteriler teslim al\u0131nmas\u0131ndan itibaren 3 i\u015fg\u00fcn\u00fc i\u00e7erisinde firmadan temin edebilir. Aksi halde SATICI sorumlu tutulamaz.<\/p>\n\n\n\n<p><strong>MADDE 6- G\u00dcVENL\u0130K-G\u0130ZL\u0130L\u0130K, K\u0130\u015e\u0130SEL B\u0130LG\u0130LER, ELEKTRON\u0130K \u0130LET\u0130\u015e\u0130MLER VE F\u0130KR\u0130-SINA\u0130 HAKLAR \u0130LE \u0130LG\u0130L\u0130 KURALLAR<\/strong><\/p>\n\n\n\n<p>\u0130NTERNET S\u0130TES\u0130\u2019nde bilgilerin korunmas\u0131, gizlili\u011fi, i\u015flenmesi-kullan\u0131m\u0131 ve ileti\u015fimler ile di\u011fer hususlarda a\u015fa\u011f\u0131da cari esaslar\u0131 belirtilen gizlilik kurallar\u0131-politikas\u0131 ve \u015fartlar ge\u00e7erlidir. 6698 Say\u0131l\u0131 Ki\u015fisel Verilerin Korunmas\u0131 Kanunu (bundan sonra KVKK olarak an\u0131lacakt\u0131r) 24 Mart 2016 tarihinde kabul edilmi\u015f, 7&nbsp;Nisan 2016 tarihli 29677 say\u0131l\u0131 Resmi Gazete\u2019de yay\u0131nlanm\u0131\u015ft\u0131r. KVKK\u2019nun bir k\u0131sm\u0131 yay\u0131n tarihinde, bir k\u0131sm\u0131 ise 7 Ekim 2016\u2019da y\u00fcr\u00fcrl\u00fc\u011fe girmi\u015ftir<\/p>\n\n\n\n<p><strong>6.1. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/strong>ALICI taraf\u0131ndan \u0130NTERNET S\u0130TES\u0130\u2019nde girilen bilgilerin(cep telefonu, e-mail, kredi\/banka kart\u0131 vs.) ve i\u015flemlerin g\u00fcvenli\u011fi i\u00e7in gerekli \u00f6nlemler, SATICI taraf\u0131ndaki sistem altyap\u0131s\u0131nda, bilgi ve i\u015flemin mahiyetine g\u00f6re g\u00fcn\u00fcm\u00fcz teknik imkanlar\u0131 \u00f6l\u00e7\u00fcs\u00fcnde al\u0131nm\u0131\u015ft\u0131r. Bununla beraber, s\u00f6z konusu bilgiler ALICI cihaz\u0131ndan girildi\u011finden ALICI taraf\u0131nda korunmalar\u0131 ve ilgisiz ki\u015filerce eri\u015filememesi i\u00e7in, vir\u00fcs ve benzeri zararl\u0131 uygulamalara ili\u015fkin olanlar dahil, gerekli tedbirlerin al\u0131nmas\u0131 sorumlulu\u011fu ALICI\u2019ya aittir.<\/p>\n\n\n\n<p><strong>6.2.<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ALICI\u2019n\u0131n sair suretle verdi\u011fi ki\u015fisel veri ve ticari elektronik ileti\u015fimlerine dair izin-onaylar\u0131n\u0131n yan\u0131 s\u0131ra ve teyiden; ALICI\u2019n\u0131n \u0130NTERNET S\u0130TES\u0130\u2019ne \u00fcyeli\u011fi ve al\u0131\u015fveri\u015fleri s\u0131ras\u0131nda edinilen bilgileri SATICI taraf\u0131ndan muhtelif \u00fcr\u00fcn\/lerin sa\u011flanmas\u0131 ve her t\u00fcrl\u00fc bilgilendirme, reklam-tan\u0131t\u0131m, ileti\u015fim, promosyon, sat\u0131\u015f, pazarlama, kredi kart\u0131 uygulamalar\u0131 ama\u00e7l\u0131 yap\u0131lacak elektronik ve di\u011fer ticari-sosyal ileti\u015fimler i\u00e7in, belirtilenler ve halefleri nezdinde s\u00fcresiz olarak veya \u00f6ng\u00f6recekleri s\u00fcre ile kayda al\u0131nabilir, bas\u0131l\u0131\/manyetik ar\u015fivlerde saklanabilir, gerekli g\u00f6r\u00fclen hallerde g\u00fcncellenebilir, payla\u015f\u0131labilir, aktar\u0131labilir, transfer edilebilir, kullan\u0131labilir ve sair suretlerle i\u015flenebilir. Bu veriler ayr\u0131ca kanunen gereken durumlarda ilgili Merci ve Mahkemelere iletilebilir. ALICI ki\u015fisel olan-olmayan mevcut ve yeni bilgilerinin, ki\u015fisel verilerin korunmas\u0131 hakk\u0131nda mevzuat ile elektronik ticaret mevzuat\u0131na uygun bi\u00e7imde yukar\u0131daki kapsamda kullan\u0131m\u0131na, payla\u015f\u0131m\u0131na, i\u015flenmesine ve kendisine ticari olan-olmayan elektronik ileti\u015fimler ve di\u011fer ileti\u015fimler yap\u0131lmas\u0131na muvafakat ve izin vermi\u015ftir.<\/p>\n\n\n\n<p><strong>6.3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/strong>ALICI, SATICI\u2019ya belirtilen ileti\u015fim kanallar\u0131ndan ula\u015farak veri kullan\u0131m\u0131, i\u015flenmelerini ve\/veya ayn\u0131 kanallardan kanuni usul\u00fcnce ula\u015farak ya da kendisine g\u00f6nderilen elektronik ileti\u015fimlerdeki red hakk\u0131n\u0131 kullanarak ileti\u015fimleri her zaman i\u00e7in durdurabilir. ALICI\u2019n\u0131n bu husustaki a\u00e7\u0131k bildirimine g\u00f6re, ki\u015fisel veri i\u015flemleri ve\/veya taraf\u0131na ileti\u015fimler yasal azami s\u00fcre i\u00e7inde durdurulur; ayr\u0131ca dilerse, hukuken muhafazas\u0131 gerekenler ve\/veya m\u00fcmk\u00fcn olanlar haricindeki bilgileri, veri kay\u0131t sisteminden silinir ya da kimli\u011fi belli olmayacak bi\u00e7imde anonim hale getirilir. ALICI isterse ki\u015fisel verilerinin i\u015flenmesi ile ilgili i\u015flemler, aktar\u0131ld\u0131\u011f\u0131 ki\u015filer, eksik veya yanl\u0131\u015f olmas\u0131 halinde d\u00fczeltilmesi, d\u00fczeltilen bilgilerin ilgili \u00fc\u00e7\u00fcnc\u00fc ki\u015filere bildirilmesi, verilerin silinmesi veya yok edilmesi, otomatik sistemler ile analiz edilmesi sureti ile kendisi aleyhine bir sonucun ortaya \u00e7\u0131kmas\u0131na itiraz, verilerin kanuna ayk\u0131r\u0131 olarak i\u015flenmesi sebebi ile zarara u\u011frama halinde giderilmesi gibi konularda SATICI\u2019ya her zaman yukar\u0131daki ileti\u015fim kanallar\u0131ndan ba\u015fvurabilir ve bilgi alabilir. Bu hususlardaki ba\u015fvuru ve talepleri yasal azami s\u00fcreler i\u00e7inde yerine getirilecek yahut hukuki gerek\u00e7esi taraf\u0131na a\u00e7\u0131klanarak kabul edilmeyebilecektir.<\/p>\n\n\n\n<p><strong>6.4.<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; INTERNET S\u0130TES\u0130\u2019ne ait her t\u00fcrl\u00fc bilgi ve i\u00e7erik ile bunlar\u0131n d\u00fczenlenmesi, revizyonu ve k\u0131smen\/tamamen kullan\u0131m\u0131 konusunda; SATICI\u2019n\u0131n anla\u015fmas\u0131na g\u00f6re di\u011fer \u00fc\u00e7\u00fcnc\u00fc sah\u0131slara ait olanlar hari\u00e7; t\u00fcm fikri-s\u0131nai haklar ve m\u00fclkiyet haklar\u0131 SATICI\u2019ya aittir.<\/p>\n\n\n\n<p><strong>6.5.<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; SATICI yukar\u0131daki konularda gerekli g\u00f6rebilece\u011fi her t\u00fcrl\u00fc de\u011fi\u015fikli\u011fi yapma hakk\u0131n\u0131 sakl\u0131 tutar; bu de\u011fi\u015fiklikler SATICI taraf\u0131ndan INTERNET S\u0130TES\u0130\u2019nden veya di\u011fer uygun y\u00f6ntemler ile duyuruldu\u011fu andan itibaren ge\u00e7erli olur.<\/p>\n\n\n\n<p><strong>6.6.<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; INTERNET S\u0130TES\u0130\u2019nden ula\u015f\u0131lan di\u011fer sitelerde kendilerine ait gizlilik-g\u00fcvenlik politikalar\u0131 ve kullan\u0131m \u015fartlar\u0131 ge\u00e7erlidir, olu\u015fabilecek ihtilaflar ile menfi neticelerinden SATICI&nbsp;sorumlu&nbsp;de\u011fildir.<\/p>\n\n\n\n<p><strong>MADDE 7- YETK\u0130L\u0130 MAHKEME<\/strong><\/p>\n\n\n\n<p><strong>&nbsp;7.1&nbsp;<\/strong>\u0130\u015fbu S\u00f6zle\u015fmeden do\u011fabilecek uyu\u015fmazl\u0131klarda, G\u00fcmr\u00fck ve Ticaret Bakanl\u0131\u011f\u0131\u2019nca yasa gere\u011fi her y\u0131l belirlenen-ilan edilen parasal s\u0131n\u0131rlar d\u00e2hilinde \u0130l ve \u0130l\u00e7e T\u00fcketici Hakem Heyetleri, bu s\u0131n\u0131rlar\u0131 a\u015fan durumlarda T\u00fcketici Mahkemeleri g\u00f6revli-yetkilidir. ALICI, bu \u00e7er\u00e7evede, kendisinin veya dilerse SATICI\u2019n\u0131n yerle\u015fim yerindeki (ikametgah\u0131ndaki) Hakem Heyetleri ve T\u00fcketici Mahkemeleri\u2019ne ba\u015fvurabilir.<\/p>\n\n\n\n<p><strong>7.2<\/strong>&nbsp;ALICI, i\u015fbu S\u00f6zle\u015fme\u2019de ve ayr\u0131lmaz par\u00e7as\u0131n\u0131 olu\u015fturan sipari\u015f\/s\u00f6zle\u015fme \u00f6n bilgilendirmelerinde \u0130NTERNET S\u0130TES\u0130\u2019nde yaz\u0131l\u0131 t\u00fcm ko\u015fullar\u0131 ve a\u00e7\u0131klamalar\u0131 okudu\u011funu, sat\u0131\u015fa konu \u00dcr\u00fcn\/lerin temel \u00f6zellik\/nitelikleri, sat\u0131\u015f fiyat\u0131, \u00f6deme \u015fekli, teslimat ko\u015fullar\u0131, SATICI ve sat\u0131\u015fa konu \u00dcr\u00fcn ile ilgili di\u011fer t\u00fcm \u00f6n bilgiler\/bilgilendirmeler ve cayma hakk\u0131 ile ki\u015fisel bilgiler\/elektronik ileti\u015fim dahil i\u015fbu S\u00f6zle\u015fmenin 3. maddesinde yaz\u0131l\u0131 b\u00fct\u00fcn hususlarda \u00f6nceden bilgi sahibi oldu\u011funu, tamam\u0131n\u0131 \u0130NTERNET S\u0130TES\u0130\u2019nde elektronik ortamda g\u00f6rd\u00fc\u011f\u00fcn\u00fc ve yine t\u00fcm bunlara elektronik ortamda teyit\/onay\/kabul\/iznini vererek \u00dcr\u00fcn\u00fc sipari\u015f ile i\u015fbu S\u00f6zle\u015fme h\u00fck\u00fcmlerini kabul etti\u011fini kabul ve beyan eder.<\/p>\n\n\n\n<p><strong>7.3<\/strong>&nbsp;Gerek s\u00f6z konusu \u00f6n bilgilendirmeler gerek bu S\u00f6zle\u015fme, ALICI\u2019n\u0131n SATICI\u2019ya bildirdi\u011fi yukar\u0131daki e-mail adresine de g\u00f6nderilmekte, an\u0131lan e-mailde sipari\u015fin al\u0131nd\u0131\u011f\u0131 teyidi sipari\u015f \u00f6zeti ile birlikte ayr\u0131ca yer almaktad\u0131r.<\/p>\n\n\n\n<p>ALICI olarak bu s\u00f6zle\u015fme ile her t\u00fcrl\u00fc Sms, e posta, telefon arama, whatsapp mesaj\u0131 , v.b ile yap\u0131lan bilgilendirmeleri a\u00e7\u0131k r\u0131zam al\u0131narak kabul ediyorum.<\/p>\n\n\n\n<p>Bu s\u00f6zle\u015fme ile ki\u015fisel verilerimin korunmas\u0131n\u0131, saklanmas\u0131 ve i\u015flenmesini kabul ediyorum.<\/p>\n\n\n\n<p><strong>ALICI taraf\u0131ndan dijital olarak kabul edilmi\u015f ve onaylanm\u0131\u015ft\u0131r.<\/strong><\/p>\n\n\n\n<p><strong>SATICI&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ALICI<\/strong><\/p>\n\n\n\n<p><strong>BALKANLAR DAYANI\u015eMA DERNE\u011e\u0130\u00a0 \u00a0 \u00a0\u00a0<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Bu S\u00f6zle\u015fme, ALICI\u2019n\u0131n, mobil cihaz\u0131ndaki uygulama (\u0130nstagram, Whatsapp ve telefon gibi sipari\u015f y\u00f6ntemleriyle) ile i\u015flem yapt\u0131\u011f\u0131 halleri de kapsamak \u00fczere SATICI\u2019ya ait www.balkanlar.org elektronik ticaret internet sitesinde sipari\u015f vererek sat\u0131n almak istedi\u011fi a\u015fa\u011f\u0131da belirtilen \u00fcr\u00fcn\/hizmetlerin (\u201c\u00dcr\u00fcn\/\u00dcr\u00fcnler\u201d) ALICI\u2019ya sat\u0131\u015f\u0131\/teslimi ve di\u011fer hususlara ili\u015fkin olarak taraflar\u0131n hak ve y\u00fck\u00fcml\u00fcl\u00fcklerini d\u00fczenler. ALICI i\u015fbu S\u00f6zle\u015fmeyi \u0130NTERNET S\u0130TES\u0130\u2019nde onaylad\u0131ktan sonra, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-101","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/balkanlar.org\/index.php?rest_route=\/wp\/v2\/pages\/101","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/balkanlar.org\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/balkanlar.org\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/balkanlar.org\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/balkanlar.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=101"}],"version-history":[{"count":3,"href":"https:\/\/balkanlar.org\/index.php?rest_route=\/wp\/v2\/pages\/101\/revisions"}],"predecessor-version":[{"id":104,"href":"https:\/\/balkanlar.org\/index.php?rest_route=\/wp\/v2\/pages\/101\/revisions\/104"}],"wp:attachment":[{"href":"https:\/\/balkanlar.org\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=101"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}